Privacy Policy

In accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (GDPR), and the United Arab Emirates Federal Law No. 45 of 2021 on the Protection of Personal Data (PDPL), Trading Factory Pro, owner of the website tradingfactorypro.com (hereinafter, the “Website” or “Platform”), informs you (hereinafter also referred to as “user(s)”) about the processing and protection of your personal data through this Privacy Policy.

Accessing and using the Website implies full and unreserved acceptance by the user of this Privacy Policy and the processing of their personal data in accordance with its provisions.

1. DATA CONTROLLER

The data controller for personal data collected through this website is Trading Factory Pro, a legally established entity with license number 45003-01 and registered office at Building A1 IFZA, Dubai Silicon Oasis, United Arab Emirates. Trading Factory Pro is the owner of the website www.tradingfactorypro.com and is responsible for any personal data you provide when accessing or using the Website, as well as any data collected or managed through this channel.

You may contact Trading Factory Pro at:
📧 Email: info@tradingfactorypro.com

Note: Trading Factory Pro is not a financial entity nor an investment service provider. All data collected is solely for educational purposes and does not imply any offer, recommendation, or execution of real market operations. All results are simulated and do not represent real market profits or losses.

2. BASIC PRINCIPLES

We will only request the personal information necessary to provide the requested services.
We will not share your personal data with third parties except as specified in this Policy, to comply with legal or contractual obligations, or with your consent.
Your data will only be used for the purposes outlined here.
We treat personal data confidentially and take all necessary measures to prevent unauthorized access, alteration, or loss.

3. PERSONAL DATA COLLECTED AND PURPOSES

We may collect:

Name, email, phone number, ID/passport, nationality, postal address.
Payment data (only if needed to process transactions).
Web navigation data (IP, cookies, device IDs, etc.)
Employment data (CVs, certifications, references).

Purposes include:

Service delivery (based on contract performance).
Commercial communications (based on your consent).
Platform interaction notifications (contract-based).
Personalized user experience (legitimate interest).
Compliance with legal obligations (billing, taxes).
Security and fraud prevention (legitimate interest).
Job candidate evaluation (user consent).
Review and rating management (legitimate interest).
Blacklist for serious breaches (contract/legal compliance).
Handling inquiries or complaints (contract/consent).
Simulated performance evaluation (contract/legitimate interest).
Detection of improper use (legitimate interest).
Data analytics (aggregated/anonymized; no commercial use).

4. AUTOMATED DECISIONS

You have the right not to be subject to decisions based solely on automated processing. Any impactful decision will be reviewed by a human from Trading Factory Pro.

5. DATA RETENTION

We will retain your data as long as necessary for the business relationship, unless you request deletion, subject to legal limitations.

6. DATA SHARING

We do not share data unless necessary to provide services or if legally required. In such cases:

Any third-party providers undergo strict verification and sign agreements to comply with data protection laws.
Data may be shared with public authorities as required.
Data may be shared with group companies under applicable regulations.

7. DATA SECURITY

We implement technical and organizational measures to ensure the security and integrity of your personal data, although total security online cannot be guaranteed.

If any data breach occurs, we will notify you promptly according to applicable law.

8. MINORS

Our services are not designed for individuals under 18. By accepting this policy, you confirm you are over 18. Parents/legal guardians are responsible if a minor bypasses this restriction.

If you are aware of a minor’s use of our platform, please notify us so we can delete their data.

9. DATA SUBJECT RIGHTS

You may exercise the following rights under the GDPR:

Access: Know what data we process and why.
Rectification: Correct inaccurate or outdated data.
Erasure (Right to be forgotten): When data is no longer needed, or upon withdrawal of consent.
Restriction: In certain cases (e.g., pending accuracy verification).
Portability: Receive your data in structured format.

Requests must include:

Full name, ID, and contact info.
Specific request and justification.
Proof of identity.

Send to:
📧 info@tradingfactorypro.com
📬 Address: Building A1 IFZA, Dubai Silicon Oasis, United Arab Emirates

You may also contact the UAE Data Protection Commissioner:
📮 P.O. Box 901, Abu Dhabi
📧 icpr@economy.ae
📞 +971 2 61 31 410

10. RESPONSIBILITY

Users are responsible for the accuracy of their data.
If you provide third-party data, you must have their explicit consent.
Trading Factory Pro may suspend or block users who breach this policy.

11. ACCEPTANCE

By using the platform, you accept the conditions outlined in this Privacy Policy.

12. MODIFICATIONS

We may update this Privacy Policy in response to legal or service changes. Updates will be posted on the website.